FAQ



What are 'Surveys'?

Surveys are short assessments sent to your visitors to evaluate the efficacy of the service they received.

When you first register your account you are given one generic survey, which you can modify to suit your needs. The ability to edit a survey is restricted to only unpublished surveys. Once the survey is published it cannot be changed. (Surveys are considered published when at least one visitor receives the survey.)

You can also create your own surveys in addition to the standard survey and use them as you like.

Surveys can be activated or de-activated at any time. If active, visitors will receive an email invitation to complete your survey whenever you close a visitor's session. If the survey is assigned to meeting the meeting's attendees will receive the survey when you close the meeting.

return